The Challenge To inspect 44 cars in five countries which had potential mechanical damage, which could lead to vehicle noise and drive failure. However, the cars had already been built and distributed throughout Europe to delivery depots. G&P only had 24 hours to plan for this challenge which required the expertise of two specially trained […]

A complex cross-border quality inspection by leading quality management provider has involved visiting five countries and inspecting 44 cars with potential mechanical issues. Not only this, the project was completed in just 3.5 days by two of G&P’s highly-skilled vehicle technicians using an electrical measuring device to inspect the potentially faulty component. Thankfully, all the […]

Like most businesses in the UK and around the world, G&P has witnessed seismic changes to the business landscape. Now we prepare for the future by ensuring a strong customer focus remains the priority. Look back to look forward Lessons learnt can be invaluable. Of course, the pandemic has resulted in changes to the way […]

The Challenge With a product launch imminent, an overseas automotive OEM urgently needed retrofit work on its new model to meet customer delivery deadlines. Without a rapid and efficient response, initial customer orders would be delayed causing profound reputational damage to the vehicle manufacturer. On this particular occasion there was a shortage of vehicle technicians […]

Historical new car warranty costs at highest during the 12 months after launch Pressure on cost-down in manufacturing can be at odds with maintaining quality Manufacturers can protect themselves by addressing quality issues at source Vehicle manufacturers must protect themselves from warranty claims during new car launch periods by driving back quality issues into the […]

The Challenge An automotive supplier to an OEM was repeatedly failing to achieve On Time In Full (OTIF) deliveries. This was causing disruption to the OEM’s build line as the necessary parts were not being delivered to the OEM’s site in time. Furthermore, the supplier was also shipping poor quality parts to the OEM during […]

Manufacturing suppliers need to urgently address production fluctuations A perfect storm of semi-conductor shortages, the ‘pingdemic’, the ending of furlough and the return of workers following summer shutdown will impact order books The timely advice comes from Geoff Cousins, chairman of quality management expert G&P and formerly the managing director of Jaguar UK A perfect […]

The Challenge Accurate information upon which to make potentially crucial manufacturing decisions is vital in maintaining quality  standards throughout the production process. However, the accuracy of data used to support decision making or problem solving, such as serial numbers or run dates, can be undermined when it is manually inputted as human error enters the […]

The Challenge QTrak, G&P’s unique real-time web-based quality management IT system that has been developed totally in-house, had to fully address the varying needs of G&P’s customers in their drive to maintain quality standards, no matter what manufacturing sector they were in. This also included taking into account the range of different personnel using the […]

A renowned European manufacturing supplier is maintaining quality standards and reducing costs thanks to G&P G&P’s ‘extended workbench’ solution effectively creates one team between the customer and G&P’s own personnel Such has been the success that G&P has opened an additional facility in central Europe to provide the same solution to other customers A renowned […]